For unlisted file requests that you have NOT yet completed and submitted to Iron Mountain, view and edit the request from within the Retrieval Order Cart screen: 

1. Select Records Management | Search, Retrieve.  The Search Results screen is displayed.  
2. Click an Unlisted File Requests link from the Search Results screen or click the Cart button to access the link available on the Retrieval Order Item Cart screen. 
3. The Edit Unlisted File Requests screen opens.
4. Review the items listed on screen.
5. Select Edit from the Action dropdown located to the right of the line item. 
6. Update the information in the File Description 1 and File Description 2 fields.
7. Click Update.  Changes to the unlisted file line item are saved.
8. Click Update Cart.  The changes to the unlisted file request are saved and added to the cart.